EU withdrawal request

If you're based in the European Union, you may submit a withdrawal request within 14 days of purchase by following the steps below.

1. Sign in to your customer account.

2. Open the order for which you wish to submit a request.

3. Click "Return items".

4. Select the relevant item(s), choose a reason, and submit your request.

Our team will review your request and get back to you as soon as possible. Please note that certain purchases, including our subscriptions, may not be eligible for a refund. For more information, please refer to our refund policy and terms & conditions.